Customs and Border Protection website
DHS.gov
A CBP Officer checks and individual's documents as they enter the U.S.
Top Requested CBP.gov Pages
 • Publications
 • Forms
 • Importing into the U.S.
 • Importing a Car into the United States
 • Exporting a Car Out of the United States
 • Know Before You Go
 • Electronic System for Travel Authorization (ESTA)
 • User Fee Decals and Transponders

 • Duty Rates

A CBP Agent scans the border with binoculars
Cargo is removed from an incoming ship newly arrived at the Port of Los Angeles/Long Beach. This is the largest and busiest port in the U.S., handling about 45 percent of all containers incoming into Customs and Border Protection.
CBP INFO Center

  Find an Answer, Ask a Question
We have over 600 answers to your most frequently asked questions, as well as a few that aren’t so common. Please use this page to research the information you need. If you do not find it, or have additional questions, you will then be given an opportunity to send us a question. (But you have to do your homework first).
  Complaints/Comments
CBP pledges to treat the public with dignity and respect and to perform our duties in a professional manner. If you have had an experience with CBP in which you do not believe that pledge was honored, we invite you to submit a complaint to us for review. We will carefully research your complaint, and while due to privacy laws we cannot always tell you the outcome of our findings, we will respond to let you know that your complaint has been given serious consideration. You may also use this link to submit a comment about CBP, or even to give us a compliment.
  My Stuff
Use this section to check the status, update or cancel your questions. You will be receiving an email from a Public Information Officer with an answer to your question, but this area acts as your filing cabinet.
 
  CBP Employee Benefits -- FAQs
This new searchable database provides CBP employees with answers to frequently asked questions about their Federal benefits. Find information and forms on topics such as health and life insurance, credit for military service, Thrift Savings Plan, retirement, survivor benefits, beneficiaries, and annuity calculations.
  Port Of Entry
Locate a Port Of Entry - Air, Land, or Sea.
  Border/Airport Wait Times
Estimated Border and Airport wait times.
  e-Allegations Submission
By completing and submitting the form on the following page, you can help CBP prevent international trade violations.

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Top 5 FAQ's
 • What food can I bring into the U.S. (fruit, cheese, meat, etc)?
 • What documents/paperwork does a U.S. citizen or permanent resident (adult/child) need for International travel?
 • How to record departure from the United States after the fact.
 • What documents does a foreign national or green card holder need to enter the U.S.?
 • What should I consider before importing something?

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    Customs & Border Protection  |  1300 Pennsylvania Avenue, NW Washington, D.C. 20229   |   877-CBP -5511